I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits this website, www.brackenandhearth.co.uk. 

I will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. 

What information we collect, use and why:

Depending upon your use of the site, we may collect some or all of the following personal data:

- Name

- Address

- E-mail address

- Telephone number

- Payment information

- IP Address

 Your personal data may be used for one of the following purposes:

- Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.

- Personalising and tailoring our products for you.

- Communicating with you, this may include responding to e-mails or calls from you.

- Supplying you with information by email or post that you have opted-in to (you may unsubscribe at any time by emailing us at info@brackenandhearth.co.uk and putting ‘unsubscribe’ in the subject box.)

 With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and or post with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. 

 Our lawful bases for the collection and use of your data

When you place an order on this website or directly with me, you consent to the collection and use of your information under the terms of this policy

Your data may be shared with the following parties but will never be sold or supplied to another third party. Only the information they need to perform their services is provided and they are all fully compliant with UK Data Protection:

- Ionos for order processing

- Paypal or Stripe for payment processing services

- Royal mail for delivery services

Use of Cookies

Cookies are used to keep track of information like how many visits this site is attracting, where people came to this site from, how many times they have visited, and which pages they are looking at and for how long. I use this information for my own purposes only, in order to improve the site. This information is anonymous and they don't enable me to track you personally.

 Withdrawing your consent and contact information

If you do not want me to process or store your data, or have any further queries, please contact me on:

 Email: info@brackenandhearth.co.uk

Telephone: 07523 896007

Address: 7 Crocus Drive, Elsenham, Bishops Stortford, CM22 6ZB

Images

All images on this website remain the property of Bracken and Hearth. They cannot be used or distributed without consent